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Venue:12th International Benchmarking Conference at the Global Organisational Excellence Congress, 10/12th December 2018, Abu Dhabi, UAE |
 “Benchmarking is the search for industry best practices that lead to superior performance.” This definition concentrates on achieving superior performance. In this regard it pursues the best of the best practices, best of class, or best of breed. That is, those best practices that are to be pursued regardless of where they exist – in one’s own company, industry, or outside one’s industry. It is only this view that will ensure superiority rather than parity”, Dr Robert Camp, Honorary Life-time President, Global Benchmarking Network (GBN) |
